At LuxTours Maldives, operated under H BROTHERS INVESTMENT PVT LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or use our services. By continuing to interact with us, you agree to the practices described in this policy.
1. Who We Are
LuxTours Maldives is a travel agency that designs luxury travel experiences across the Maldives. Protecting the privacy of our clients is an essential part of the service we provide.
2. Information We Collect
Information you provide directly:
– Name, email, contact number
– Travel preferences and booking details
– Any special requests or information you submit via our contact forms
Information collected automatically:
– IP address, browser type, and location (where permitted)
– Website usage statistics including time spent on pages and user interactions
– Cookies and other tracking tools used for analytics and performance improvement
3. How We Use Your Information
The information we collect is used to:
– Process and manage your bookings and inquiries
– Communicate with you regarding services, offers, or updates
– Personalize your travel experience
– Improve the performance and usability of our website
– Meet legal or regulatory requirements
4. Client Privacy and Confidentiality
We understand the importance of discretion in luxury travel. We are committed to:
– Keeping your personal and travel details confidential
– Not sharing your information without your consent unless it is necessary for booking purposes or required by law
– Training our staff and working only with trusted partners who follow strict privacy standards
5. Data Security
We use secure technologies and procedures to protect your information. While we take all reasonable steps to safeguard your data, no online system can be fully guaranteed to be secure. We recommend that you also take necessary precautions on your end.
6. Your Data Rights
You have the right to:
– Request access to your personal data held by us
– Correct any inaccurate or outdated information
– Request the removal of your data where applicable
– Opt out of marketing communications
To make any such request, please email us at [email protected]
7. Sharing of Data
We may share your data with third-party service providers such as resorts, transport providers, or payment processors strictly for the purpose of fulfilling your booking. These providers are contractually required to handle your data securely and confidentially.
8. Updates to this Policy
We may occasionally make updates to this Privacy Policy. Any changes will be published on our website with an updated date. If the changes are significant, we may notify you directly before they take effect.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the use of your data, you may contact us at:
Phone: +960 9947222
This policy is effective as of 1 July 2025